Cafe Barista Sample Job Interview Questions

Better Barista

In this article we will show you how to answer questions in your Café barista job interview.  We will explain the kinds of skills that employers look for when hiring this kind of position.  So, what do employers look for?  The answer is quite simple, is personality.  What kind of personality does the ideal barista have?  Someone who is genuinely friendly.  So on the job interviewer asks you about your customer service skills your response should be something that blends friendly, professional and genuine.  A great job interview answer could simply be, “I make sure that I look each customer in the eye and smile when I greet them.  When I asked them how they are doing, I wait a moment for them to answer before taking the order”.

Coffee Is A Service You Drink

There is a very very high chance that you will be asked questions in your interview about your customer service skills.  It may sound like something as simple as, “describe your customer service skills or what is good customer service to you or it could even be something like give me an example when you gave customer service that was excellent”.  Regardless of how the they ask you or phrase the question, make sure that you work in the points above into your answer. This means you incorporate the points about being genuine and having a positive energy.

Here are sample Cafe Barista job interview questions designed specifically for the Barista career field.

 

What is your greatest strength as a Cafe Barista?

How do you ensure that you give genuine friendly service?

What does dailling in from scratch mean?

This is a busy deli, what was the most stressful coffee house you have worked in?

Have you written sales proposals for customers? Tell me about the best one you ever wrote. Why was it the best? How did you know?

What is latte art?  What kind of training have you received?

What steps do you take to ensure customer satisfaction? Give examples.

What techniques have you found as a Cafe Barista most useful in training and developing subordinates? Give an example.

Describe the types of coffees that you know.  Tell me about the different blends and roasting techniques and how they impact taste.

Have you ever worked in a café that was less than clean?  Would you do about it?

What are some of the best practices you learned that relate to opening and closing of a coffee shop?

Describe a situation in which you were able to gain your professor's support of an idea. How did you "sell" the idea?

If you were promoted tomorrow, would there be a qualified replacement? What steps have you taken to help develop him/her? What is this person's readiness or promotion?

Back to Barista Job Interview Questions

Bonus Questions


  • It is often difficult to make an unpopular decision, knowing it's not possible to please everybody. Have you ever made one of these decisions? Tell me about it.
  • Tell me about a time when you organized a project where your directions were vague?
  • Jobs differ in the amount of direction people get about how they should conduct their work procedures. When have you been satisfied/dissatisfied with the amount of direction you received from others? Why? What type of direction did you receive?

Daily Interview Tip

After the interview, don't neglect your exit either. You might be relieved that it's all over, but remember professional courtesies and end positively with thanks and a handshake. Look at the job posting and jot down questions the interviewer might ask. Put yourself in the interviewer's shoes and think about what you would want to know about a potential candidate. When looking for work, don't be afraid to discuss a setback or ask for a pep talk.