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Behavioral Job Interview Questions

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Behavioral questions derive from the idea that past actions are the most useful predictor for future actions. To evaluate past behavior, behavioral questions usually request you to provide a specific example, or describe a scenario, in order to give a good example of the way you shown an ability and so forth.


Usually behavioral interview questions are used to assess is now the traits, soft skills, and so forth.   Hiring managers determine the personality traits or competencies required for each job and then design behavioral questions assessed him.  For every of individuals ‘dimensions’ the candidate is requested to provide a behavior example.


A great way to answer any behavioral question is to use a technique STAR.  STAR is an acronym that stands for:

Situation, Task, Action and Result

To use Star you simply structure your answer by speaking to each element of STAR.  First  describe the situation, followed by the task you had to complete or problem you had to solve, describe the steps that you took and lastly described a successful results that you achieved.  In more detail, the Star components are described below.
The STAR aspects of a behavior example will include:

– the situation or the who, what, when, where of your answer.  An example is, “Last year when I was marketing manager of ABC company a national telecom company”

– the task is the task that you had to complete, the goal, the objective or problem we had to solve.  An example is, “my task we as to increase the amount of traffic to the website from residents from within the province of BC”

actions would be the steps drawn in finishing a piece assignment, how one displays work, or interacts with other people.  Frequently candidates don’t explain their actions very completely, or they’ll explain their actions using ‘we’ to provide the sense to be a ‘team player’.  Regrettably, this doesn’t permit the interviewer to find out just what the candidate’s role or choices were within the action process.  If your candidate uses ‘we’ good examples, request these phones clarify their specific role.

results is the result of the experience and crucial in evaluating behavior inside a specific selection interview.  Knowing this enables the interviewer to fairly asses the potency of the whole behavior.  Again, candidates frequently have a problem with supplying a concrete result.  It’s the responsibility from the interviewer to make sure an entire example is offered.


False STAR’s are claims of feelings and opinions, or claims of how much of an applicant ‘would do’ or want to do, or vague claims which can’t be construed.  Good examples of false STAR’s are:

“I had been excellent at utilizing an x machine.”

“I figured I had been the very best secretary and deserved more responsibility.”

“I demonstrated lots of initiative for making my sales calls.”

“Basically were the manager I’d have handled it in a different way.”

“In that situation I would have called the client.”

Photo by Alan Cleaver