Here are sample Call Center Supervisor job interview questions designed specifically for the Call Center career field. Be sure to check out more sample Call Center job interview questions and answers.
what interests you most about this job as a Call Center Supervisor?
Tell me about a new idea you recently implemented as a Call Center Supervisor. What approach did you take to gain your employees’ acceptance?
Can you think of a time as a Call Center Supervisor when your standard approach to problem solving didn’t produce the desired solution? What did you do?
Sometimes people don’t respond well to a performance improvement discussion. Could you give an example of a discussion as a Call Center Supervisor that didn’t turn out as you had planned. What happened?
Jobs differ in the amount of paperwork required. Do you like or dislike completing a lot of paperwork? Why? Describe the paperwork you have to complete as a Call Center Supervisor.
What’s the most difficult typing job you’ve ever done?
Tell me about the time when your course load was heaviest. How did you complete all of your work?
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