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Inbound Call Center Sales Rep Sample Job Interview Questions

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What’s the most important thing in employers look for when hiring an inbound sales person?  Well of course previous experience and a proven track record of exceeding sales goals.  But beyond this the number one thing they look for in a person is someone who is high energy and fun.  And they’re going to ask you questions the to see what kind of person you are and whether you would be fun to work with and if you would add to the positive energy in the office.  In your job interview when you’re asked, “what are your hobbies?”  Or “would you do for fun”, this is the employer’s way of trying to find out what kind of person are you.  When you answer this kind of job interview question make sure that you throw the words in like a high-energy, positive, and fun.  Make sure you mentioned all the kinds of social activities that you do.  This is not the time to tell about your stamp collection or how you like to knit.  By painting a picture that you are a highly social person and by telling the employer in a very energetic fashion you’ll be able to paint a picture that you are the kind of person that they want in their inbound sales team.

Here are sample Inbound Call Center Sales Rep job interview questions designed specifically for the Call Center career field.  Be sure to check out more sample Call Center job interview questions and answers.

Be sure to check out more sample Call Center job interview questions and answers.

Describe a meeting you had to lead as a Inbound Call Center Sales Rep. How did you conduct the meeting?

What is your understanding of the difference between crossing sell or upselling products?

Have you written any project reports? Tell me about the best report you wrote in our job as Inbound Call Center Sales Rep. Why did you think it was the best?

What is the most important thing to do to transition customer inquiries on our products to a sales result?

This is a sales position within an inbound call center, your prime responsibility is to convince customers to buy. Tell me about a time when you had to persuade someone who disagreed with you.

Can you think of a time as a Inbound Call Center Sales Rep when your standard approach to problem solving didn’t produce the desired solution? What did you do?

How do you involve subordinates or customers in identifying performance goals and expectations as a Inbound Call Center Sales Rep? Give an example.