Counter Person Job Interview Questions

Countless Counter Person Jobs

Today we discuss how you can ace your job interview for that counter person position.  There are many different industries in which you can work behind the counter.  You may work behind the cosmetic counter selling makeup and cosmetics, you could work behind the counter of a deli selling sandwiches serving customers drinks, or you can work in a very specialized retail environment like an auto parts shop behind the counter selling car parts and so forth.  Regardless of what kind of country you work behind is one thing for sure all employers look for people behind the counter who are friendly, outgoing and can deliver excellent customer service.

Friendly Under Fire

Working behind the counter means that you are often the face that the customer sees representing your employer.  Often the customers have had to line up before talking to you and sometimes they can be in a grumpy mood.  It’s your job to greet the customer that approach is your counter in a friendly manner.  And if the customer is unhappy, upset and needing your help in a return or exchange is your job to be able to calm the customer down and provide a professional service.  When you walk into your job interview be ready to answer questions that will show that not only can you deliver good customer service but that you can do it under pressure.  Again as we mentioned earlier often times there will be lineups to your counter and you have to be friendly under fire.  Prepare a few talk points drawing from your previous work experience were you had to deal with a big lineup of people, while delivering friendly service and you will be sure to ace your job interview.

Read Sample Questions and Prepare Talking Points

Make sure you check out a couple of the articles that we have written that provides you an example of the kind of questions that are typically asked in job interviews for a front counter person job.  We have sample interview questions developed specifically to help you succeed in your job interview whether you want to work behind the counter of a cosmetic store, coffee shop, or deli.

Cash Handling

another universal requirement from employers is the ability to handle cash.  Most front counter person jobs not only require you to interact with customers in a friendly professional manner and deliver service be that selling cosmetics, jewelry, coffee or sandwiches, but also handle the Cash register.  Make sure that you are ready to speak to your previous experience handling cash, operating credit card machines or pointed sales machines.  Most job applicants fail here to do themselves justice because they fail to remember to mention the details such as the volume that they were handling.  Suppose you had previously worked in the grocery store as a cashier and your daily sales figures were really high and you had very low your rates were you to get a manager to correct your mistakes this is something that you need to brag about in your job interview.  These are the kind of details you need to work into your answer so that the interviewer can get a sense of how good you really are.

Got your interview for the front counter job coming up?  Well here’s your chance to ace that interview with your own sample Counter Job Interview Questions.  These questions are used commonly by employers for the front counter jobs.

Are you the best person for this job? Why?

It is easy to have an occasional accident or security violation when working on a job as complex or dangerous as yours. What accidents or security violations have either you or your work group had in the past year? Five years? Explain.

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Bonus Questions


  • Describe a situation in which you did not get along with a customer, co-worker, and person from another part of the organization. What happened?
  • What is your greatest failure, and what did you learn from it?
  • What in your life has given you the most satisfaction?

Daily Interview Tip

Get off to a good start by finding areas in common. Likeability plays an important part in hiring decisions. A great way to learn more about a profession is to network with those in a particular career or a specific occupation. Greet the interviewer or panel members at the beginning of your interview.