what kind of salary do you need as a Call Centre Agent – Customer Service?
What are some of the biggest or most demanding groups to which you have made presntations? Tell me about one or two of these situations.
Can you think of a recent decision you made as a Call Centre Agent – Customer Service that wasn’t in line with an organizational policy, procedure, or system? What was the decision? How did you find out about the conflict?
How do you keep track of what your employees are doing as a Call Centre Agent – Customer Service? Tell me about a time when you used a new system as a Call Centre Agent – Customer Service.
Different conditions, such as noise, strong fumes/odors, grease or oil, as well as the need to wear safety equipment, affect some workplaces. Tell me about a time when you experienced any of these conditions and how you felt about it. Why?
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