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Client Service Rep Sample Job Interview Questions

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Client Service Rep Sample Job Interview Questions

 

Here are sample Client Service Rep job interview questions designed specifically for the Customer Service career. Be sure to check out more Customer Service interview questions.

In this job you will be responsible for conducting promotional activities to grow the business. Tell me about your previous job where you had to do this and what were your results?

As discussed, part of the job will be doing marketing events such as coffee & donuts at local business parks and buildings. Let’s do a role play, pretend you are at the coffee shop and you are looking after marketing booth promoting the product.

what have you done to improve your knowledge in the last year as a Client Service Rep?

In what negotiations have you been involved as a Client Service Rep? What was your role? How did you prepare? How did you use your data?

Have you ever done any public speaking? Tell me about one of these presentations.

Can you think of a time when you delayed a decision as a Client Service Rep because you knew your organization was changing and the decision would be inappropriate?

Looking at our job posting for this position, what do you think is the most important responsibility and why?

Do you review information developed in your area as a Client Service Rep? Give some examples of times when you did this.

Do you prefer selling tangible or intangible products? Why? What is your experience selling this type of product?

The remuneration in this job is hourly wage, plus be paid bonuses for performance tiers. Have you ever worked on a commission basis? What were your results?