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Customer Service Rep Sample Job Interview Question

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Customer Service Rep Sample Job Interview Questions


Here are sample Customer Service Rep job interview questions designed specifically for the Customer Service career. Be sure to check out more Customer Service interview questions.

What is your background with Front desk customer service/sales roles?

What systems or tools do you use to keep track of all the details with your work?

what interests you most about this job as a Customer Service Rep?

Describe a situation in which you work with someone who as not a team player.

Tell me about one of your most successful formal presentations as a Customer Service Rep. What was your approach?

Thinking about your previous roles, when have you worked in a fast paced environment and had to remain confident and calm under stress?

What software, equipment and tools can you operate? How were you trained? When? How often do you use them?

How have you improved your communication/customer service skills?