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Customer Service Representative (Wholesale )Sample Job Interview Questions

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Customer Service Representative (Wholesale )Sample Job Interview Questions

 

Here are sample Customer Service Representative (Wholesale)job interview questions designed specifically for the customer service career field.

Be sure to check out more sample Customer Service job interview questions and answers.

 

Tell me how you keep meetings on track as a Customer Service Representative. Give a specific example.

What have you done differently as a Customer Service Representative than your predecessors in the position? Why?

Tell me about a time when you handled a customer complaint effectively. For example answering questions and resolving customer issues pertaining to logistics, orders, delivery dates, etc

Sometimes people don’t respond well to a performance improvement discussion. Could you give an example of a discussion as a Customer Service Representative that didn’t turn out as you had planned. What happened?

All jobs have their frustrations and problems. Describe some specific tasks or conditions that have been frustrating to you as a Customer Service Representative. Why were they frustrating?

To what extent do you format the reports and letters you type as a Customer Service Representative?