Dental Hygienist, Dental Assistant Job Interview Questions

Attention Dental Hygienists and Dental Assistants, today’s post is written especially for you.  Today we discuss how you can prepare yourself for your Dental Hygienist job interview.  We cover sample interview questions to help you get an advance preview of what you will be asked in your interview.  You will also learn how to answer these questions to ensure you convince the Dentist or Dental Office Manager that you are the one to hire.

 

Dental Software

Today’s dental offices are paperless and decked out with the latest technologies and computers.  Be prepared to speak to your computer skills and experiences working with dental software.  Experience with dental programs like Dentrix is very attractive to employers.  In addition to specialized dental software, make sure you are prepared to speak to your other computer skills with software programs like microsoft office, excel, word, access etc.

When are you asked about your computer skills in your Dental Hygienist and Dental Assistant job interview, a great way to answer is to follow a structured format.  The interview answering technique is to frame your answer in the following way:

 

“I have 5 years of experience with Dentrix with intermediate level skills.  I have experience ranging from entering dental transactions, generating ledger reports, updating patient files, treatment cases, to using the appointment book functions”

 Job Interview Answer Framework

  • Level of skill
  • Number of years of experience
  • Example of how you apply these skills

Suppose you are asked the following question:  “Describe your experience with Dental software”.

Here is an example of a great job interview answer:  “I have 5 years of experience with Dentrix with intermediate level skills.  I have experience entering transactions, generating ledger reports, updating patient files, treatment cases, to using the appointment book functions”.

 

Patient Care

Patient care is so important as a Dental Hygienist and Dental Assistant.  Patients come in so nervous and often not looking forward to their treatment.  Dental offices knowing the importance of dental patient care load interview questions to assess how you ensure that deliver quality patient care.  Be prepared and have an example ready of when you had to provide dental care that was over and above what the patient was expecting.

Another great example is to describe a time when you had to handle an uncooperative patient.  When answering this job interview question, make sure you speak to your listening, communication and interpersonal skills.  For example, “The patient was not cooperative…so I responded by empathizing with their situation.  I told them I could understand how nervous they would be and how hard it was to understand the need to complete this dental procedure.  I then explained the need for this procedure so they could understand the reason for my request…”

Describe a situation in which you did not get along with a customer, co-worker, and person from another part of the organization. What happened?

Tell me about when you spent a lot of time developing a presentation for one of your employers, and the presentation was met with a lukewarm reaction. What did you do?

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Bonus Questions


  • Have you ever helped a co-worker improve his, her performance at work? Tell me about one of these times. Tell me about a time when you needed someone's cooperation to complete a task and the person was uncooperative. What did you do? Why?
  • Tell me about a time when you tried to persuade a group of people fraternity/sorority members, classmates, club members to see your point of view. What was your approach?
  • What sales situations cause you the most difficulty? Why? Give a specific example.

Daily Interview Tip

The best way to respond to, "What are your long range goals?" is to show you are going to be a long term employee. Assure the interviewer that your intention is to stay with the company and to grow in your career within the company. If you have health problems that do not interfere with your work performance, do not give the interviewer details about them. Your pre-application research should unearth details about the organisation: its values, how it operates, its position and reputation within the sector, and future plans.