Dental Hygienist, Dental Assistant Job Interview Questions

Attention Dental Hygienists and Dental Assistants, today’s post is written especially for you.  Today we discuss how you can prepare yourself for your Dental Hygienist job interview.  We cover sample interview questions to help you get an advance preview of what you will be asked in your interview.  You will also learn how to answer these questions to ensure you convince the Dentist or Dental Office Manager that you are the one to hire.

 

Dental Software

Today’s dental offices are paperless and decked out with the latest technologies and computers.  Be prepared to speak to your computer skills and experiences working with dental software.  Experience with dental programs like Dentrix is very attractive to employers.  In addition to specialized dental software, make sure you are prepared to speak to your other computer skills with software programs like microsoft office, excel, word, access etc.

When are you asked about your computer skills in your Dental Hygienist and Dental Assistant job interview, a great way to answer is to follow a structured format.  The interview answering technique is to frame your answer in the following way:

 

“I have 5 years of experience with Dentrix with intermediate level skills.  I have experience ranging from entering dental transactions, generating ledger reports, updating patient files, treatment cases, to using the appointment book functions”

 Job Interview Answer Framework

  • Level of skill
  • Number of years of experience
  • Example of how you apply these skills

Suppose you are asked the following question:  “Describe your experience with Dental software”.

Here is an example of a great job interview answer:  “I have 5 years of experience with Dentrix with intermediate level skills.  I have experience entering transactions, generating ledger reports, updating patient files, treatment cases, to using the appointment book functions”.

 

Patient Care

Patient care is so important as a Dental Hygienist and Dental Assistant.  Patients come in so nervous and often not looking forward to their treatment.  Dental offices knowing the importance of dental patient care load interview questions to assess how you ensure that deliver quality patient care.  Be prepared and have an example ready of when you had to provide dental care that was over and above what the patient was expecting.

Another great example is to describe a time when you had to handle an uncooperative patient.  When answering this job interview question, make sure you speak to your listening, communication and interpersonal skills.  For example, “The patient was not cooperative…so I responded by empathizing with their situation.  I told them I could understand how nervous they would be and how hard it was to understand the need to complete this dental procedure.  I then explained the need for this procedure so they could understand the reason for my request…”

Describe a meeting in which you helped to solve a problem. What did you do?

We all are forgetful sometimes. Have you ever forgotten to return a customer's call? Tell me about it.

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Bonus Questions


  • Tell me about one of your most satisfying sales experiences.
  • Why did you choose your major?
  • Give me some examples of times when you noticed others violating safety or security regulations. What did you do about the situations?

Daily Interview Tip

Common pitfalls of job seekers during an interview is being inappropriately assertive, underplaying strengths and achievements and failing to translate experience into language that could excite the interviewer. Call or visit the organization and ask for the latest brochures, annual report and other publications. Most candidates do not get the job because they do not covering all the bases in terms of the interviewer's shortlist and fail to read the room and establish some kind of relationship with everyone present.