Desktop Support Engineer Sample Job Interview Questions

Desktop Support Engineer Sample Job Interview Questions

 

Be sure to check out more sample Engineering job interview questions and answers.

Here are sample Desktop Support Engineer job interview questions designed specifically for the Engineering career field.

what interests you most about this job as a Desktop Support Engineer?

Have you ever led a meeting as a Desktop Support Engineer in which one or more participants were not serious about its purpose? What did you do?

In your opinion, what is the key to providing first-rate application and IT infrastructure management?

Tell me about the time when your course load was heaviest. How did you complete all of your work?

Describe a tiem when you had to proactively understand the nature and frequency of tickets, and work to reduce recurring issues.

Describe your experience with managing Microsoft Active Directory Environment.

How many tickets have you managed in a single day? What’s the highest number tickets you’ve ever resolved in one day?

What is your experience with preparing new hardware for integration in to customer datacenters?

In this Desktop Engineering job, you will be asked to resolveissues relating to Enterprise Resource Planning (ERP) application. Describe a time when you had to resolve conflict.

Can you think of a time as a Desktop Support Engineer when your standard approach to problem solving didn’t produce the desired solution? What did you do?

Describe your experience with Exchange Installation & Administration (23/27/21).

How do you know if your customers are satisfied (survey results. thank you letters. etc.)? Give examples.

Different conditions, such as noise, strong fumes/odors, grease or oil, as well as the need to wear safety equipment, affect some workplaces. Tell me about a time when you experienced any of these conditions and how you felt about it. Why?

List five words that describe your character.

Walk me through a situation in which you had to do research and analyze the results for one of your classes.

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Bonus Questions


  • What do you see yourself doing in the first 30 days on the job?
  • How did you move up within the company?
  • When negotiating with others, it's always important to present your views. Tell me about a situation when you did this.

Daily Interview Tip

If asked, "What are your long-term goals or career plans?". Tell the interviewer your plans and show them you are ambitious. Describe specific goals that you have set for yourself. Ask your reference what they would say about you especially in regards to such things such as interpersonal and team work skills, reliability, and work habits. First impressions are very important: Three-quarters of interviews are failed within three minutes of entering the room.