Housekeeper Sample Job Interview Questions

Housekeepers oversees and assists in daily room service to guest rooms and overall cleanliness of hotel interiors. They must make sure all the details are attended to when cleaning a room. In addition to cleaning, housekeepers maintains inventory of linen and housekeeping supplies, provides fresh linens, soap and towels to hotel guests.

Here is a list of great interview questions for Housekeeper positions. I invite you to use these free job interview questions for your next interview.

Check out more hospitality job interview questions and answers.

 

Give me an example of when you had to apply your understanding of the requirements for safe handling of chemicals?

What if you saw a co-workers find an item left behind by a guest but later you discover that it was not reported to the Housekeeping Supervisor? What would you do?

Sometimes hotel guests can be very unreasonable. Give me an example of it was a challenge to respond calmly when handling a guest request or conflict.

Health and safety is very important to the hotel.  What do you know about health and safety when it comes to housekeeping?

Suppose a coworker of yours confided to you that they made a false workers compensation claim.  How would you react?

What if you became aware that your colleagues were cutting safety corners, not following safety procedures in order to make the rooms on time.  What would you do?

Have you written letters to answer complaints in your job as Housekeeper? Tell me about a recent situation.

Sometimes as a Housekeeper we have to go against traditions or policies to accomplish a goal. Describe a time when this has happened to you.

The finest attention must be paid when preparing rooms. How do you make sure you meet the standards of the hotel?

Are there any procedures that you find helpful for keeping track of things that require your attention? Give some examples of how you’ve used them.

Tell me about a time when the work load was very heavy. How did you maintain production in our job as Housekeeper?

Suppose you saw a co-worker not following key control procedures during assigned shift? How would you handle this?

Tell me about a situation in which you spent a lot of time working with a group on a project only to find that the group disagreed with your opinion. How did you deal with this?

What are some things you have done to develop close relationships with a client, co-worker, subordinate, boss, etc.?

Back to Hospitality Job Interview Questions

Bonus Questions


  • Have you suggested any new ideas to your manager recently? Give examples. What happened to the ideas?
  • Describe a situation in which you had to influence another student or peer to cooperate with you. What did you say?
  • Jobs differ in the amount of attention to detail that is required. Tell me about a time when you have been satisfied/dissatisfied with the amount of attention to detail required in your job. What did you do?

Daily Interview Tip

Look at LinkedIn to see how people progress within the organisation, which you can then use as a basis for questions about career opportunities during your interview. The better you understand the position and the employer's needs the more effectively you can show how you'll benefit their organization. Read the job ad thoroughly - it will often tell you some of the employers major concerns. Print off an extra copy of your r