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Customs and Border Services Officer Job Interview Questions – CBP and BSO

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If you are interviewing for a Canada Border Services Officer or US Customs and Border Patrol Officer, you will need to read this post and take our Customs Officer Interview Course. Below are some job interview questions for a Canada Border Services Officer or US Customs and Border Patrol Officer job.

Canada Border Services Officer & US Customs and Border Patrol Officer Job Interview Questions

In order to carry out your duties as a Customs and Border Officer you will be required to bear arms. Are you willing to bear arms?

In order to carry out your duties as a Customs and Border Officer at times you will you will be required to exert lethal force. Would you be willing to shoot with the intent to kill?

Being a Customs Officer you will require you to have the highest ethics and integrity. Suppose you are own duty and a relative or friend of yours crosses the border at your gate. You ask what they are bringing across and the how much they have purchased. The amount they purchased is just a bit over the amount allowed. How would you handle this?
Describe a situation in which you demonstrated a strong ethical stance at work, despite pressure to do otherwise?

  • What were the risks involved in taking the strong stance that you did?
  • How did you overcome the pressure to change or weaken your stance?
  • How did the position you took affect the relationships that you have with the others involved?

How has your experience in life prepared you to carry out the responsibilities of an customs and border officer?

The job may require you to enforce laws and rules that you may not believe in personally. Tell me about a time when you had to enforce a rule or policy that you did not believe in?

Attention to detail is critical to the job. You will be dealing with a high volume of people crossing border and customs. You will also have to be able to quickly determine if the individual before you could be breaking customs and border laws. Tell me about a time when noticed or identified a problem before anyone else did?

To be effective in this job, you will need to be good at resolving conflict. Sometimes you will need to resolve conflict when an individual or a group of individuals attempting to cross the border are being abusive. Give me an example of a situation where you had to resolve conflict with an angry or abusive customer there or somewhere else.

List 5 traits of being a good customs and border officer? Which one would you need the most improvement in?