Letter Carrier Sample Job Interview Questions

Letter Carrier Sample Job Interview Questions

 

Want that job as letter carrier, but you need to ace your next job interview? Below are the top interview questions used by today’s top recruiters and employers when hiring for Letter Carrier. Use these questions to help you prepare for your job interview.

Be prepared to demonstrate your knowledge of the streets, and if you don’t know the streets that well then make sure you can speak your ability to read maps.  Of course, in today’s age of technology if you have a GPS know how to use one and you should mention this.  the other big requirement employers look for is dependability.  Letter carriers must be dependable, so be prepared to speak to your dependability at previous workplaces.  If you were never late, never sick, etc. then you want to make sure you mention this.

Be sure to check out more sample Postal Service Job Interview Questions and answers.

 

 

Why do you want to work here?

As a letter carrier you will need to work in all weather conditions such as rain, cold, snow, wind and so on.  Will you be able to meet this requirement?

This position requires you to be available to work evenings, weekends, and holidays.  Can you meet these demands?

We are looking for someone with strong leadership skills in this Postal Service role. Have you ever led a meeting as a Letter Carrier in which a participant suggested an inappropriate idea? How did you respond?

Letter carriers must deal with a wide variety of the population.  How have you prepared yourself to deal with a diverse population?

Have you ever written any procedures or policies for customers, clients, or others in your organization? Give an example.

The old saying goes, don’t shoot the messenger.  Sometimes you will have to handle members of the public who are upset.  Tell me about a time when you had to deal with a customer who was very angry with you or your service.

What have you done differently as a Letter Carrier than your predecessors in the position? Why?

Describe your experience with GPS or map reading.

How do you know if your customers are satisfied (survey results. thank you letters. etc.)? Give examples.

How well do you know the city streets?

The public depends on us to deliver vital mail and parcels.  How would you describe your dependability?

Tell me about a time when you put in extra effort to help move a particular sale forward. How did you do that? What happened?

Organizations differ in the extent to which people attend training programs, conferences, and/or seminars. When have you been satisfied/dissatisfied with the amount of exposure you have had to programs such as these. Why? What types of programs were they?

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Bonus Questions


  • What are some of the most stressful interactions you have had with customers, employees, peers at work? Describe the situation and your actions or reactions.
  • What do you do differently from other colleagues? Why? Give examples.
  • What's your salary history?

Daily Interview Tip

No career history is perfect, but if you have gaps in your CV The interview is also your opportunity to assess the company. Think about why you want to work there, how you can contribute, get new skills, have a chance to advance. With the kind of work experience you have had, do you think this job would bore you?