Letter Carrier Sample Job Interview Questions

Letter Carrier Sample Job Interview Questions

 

Want that job as letter carrier, but you need to ace your next job interview? Below are the top interview questions used by today’s top recruiters and employers when hiring for Letter Carrier. Use these questions to help you prepare for your job interview.

Be prepared to demonstrate your knowledge of the streets, and if you don’t know the streets that well then make sure you can speak your ability to read maps.  Of course, in today’s age of technology if you have a GPS know how to use one and you should mention this.  the other big requirement employers look for is dependability.  Letter carriers must be dependable, so be prepared to speak to your dependability at previous workplaces.  If you were never late, never sick, etc. then you want to make sure you mention this.

Be sure to check out more sample Postal Service Job Interview Questions and answers.

 

 

Why do you want to work here?

As a letter carrier you will need to work in all weather conditions such as rain, cold, snow, wind and so on.  Will you be able to meet this requirement?

This position requires you to be available to work evenings, weekends, and holidays.  Can you meet these demands?

We are looking for someone with strong leadership skills in this Postal Service role. Have you ever led a meeting as a Letter Carrier in which a participant suggested an inappropriate idea? How did you respond?

Letter carriers must deal with a wide variety of the population.  How have you prepared yourself to deal with a diverse population?

Have you ever written any procedures or policies for customers, clients, or others in your organization? Give an example.

The old saying goes, don’t shoot the messenger.  Sometimes you will have to handle members of the public who are upset.  Tell me about a time when you had to deal with a customer who was very angry with you or your service.

What have you done differently as a Letter Carrier than your predecessors in the position? Why?

Describe your experience with GPS or map reading.

How do you know if your customers are satisfied (survey results. thank you letters. etc.)? Give examples.

How well do you know the city streets?

The public depends on us to deliver vital mail and parcels.  How would you describe your dependability?

What problems have you encountered at work?

Some jobs provide the opportunity to be creative and figure out new ways to accomplish tasks. Tell me about a time when your job offered just the right amount of creative opportunities. Why was that the right amount?

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Bonus Questions


  • Have you ever been in a highly uncertain or ambiguous work situation? Explain. How did you react?
  • Sometimes gifts to prospective customers can help land a sale. Have you ever given a gift to a prospective customer? What is your company's position on doing this?
  • What major challenges have you handled?

Daily Interview Tip

It's natural to be nervous about interviews and waste energy worrying about what you don't know. However, the fact of being invited to an interview is definitive proof that the employer already believes you can do the job. Don't linger after your interview. Say thank you, restate your interest in working with them, and leave. Acknowledge reception on the way out. Let them know what you have to offer. When answering the questions, let the employer see what you have to offer their organization. Talk about your past experiences and accomplishments without bragging, and tie those experiences to how they can help you contribute to their organization.