Letter Carrier Sample Job Interview Questions

Letter Carrier Sample Job Interview Questions

 

Want that job as letter carrier, but you need to ace your next job interview? Below are the top interview questions used by today’s top recruiters and employers when hiring for Letter Carrier. Use these questions to help you prepare for your job interview.

Be prepared to demonstrate your knowledge of the streets, and if you don’t know the streets that well then make sure you can speak your ability to read maps.  Of course, in today’s age of technology if you have a GPS know how to use one and you should mention this.  the other big requirement employers look for is dependability.  Letter carriers must be dependable, so be prepared to speak to your dependability at previous workplaces.  If you were never late, never sick, etc. then you want to make sure you mention this.

Be sure to check out more sample Postal Service Job Interview Questions and answers.

 

 

Why do you want to work here?

As a letter carrier you will need to work in all weather conditions such as rain, cold, snow, wind and so on.  Will you be able to meet this requirement?

This position requires you to be available to work evenings, weekends, and holidays.  Can you meet these demands?

We are looking for someone with strong leadership skills in this Postal Service role. Have you ever led a meeting as a Letter Carrier in which a participant suggested an inappropriate idea? How did you respond?

Letter carriers must deal with a wide variety of the population.  How have you prepared yourself to deal with a diverse population?

Have you ever written any procedures or policies for customers, clients, or others in your organization? Give an example.

The old saying goes, don’t shoot the messenger.  Sometimes you will have to handle members of the public who are upset.  Tell me about a time when you had to deal with a customer who was very angry with you or your service.

What have you done differently as a Letter Carrier than your predecessors in the position? Why?

Describe your experience with GPS or map reading.

How do you know if your customers are satisfied (survey results. thank you letters. etc.)? Give examples.

How well do you know the city streets?

The public depends on us to deliver vital mail and parcels.  How would you describe your dependability?

How do you stay informed of what is going on in your area of responsibility? Give an example.

What kind of goals would you have in mind if you got this job?

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Bonus Questions


  • How would you describe your standards of performance?
  • What do you think determines a person's progress in a good company?
  • What do you do when starting a new job? I see that you have moved a number of times. What are the most difficult problems you have faced in moving?

Daily Interview Tip

Use a 'CAR' story-telling format (describing the challenge, your action and the result) and provide figures proving the impact you've made in similar situations. Weave in four or five of these relevant stories during the interview. The best way to respond to, "What are your long range goals?" is to show you are going to be a long term employee. Assure the interviewer that your intention is to stay with the company and to grow in your career within the company. Many recruiters make early judgements about your trustworthiness, likeability, competitiveness and professionalism and spend the rest of the interview confirming these opinions.