Describe your experience with helping patients schedule appointments and complete in-take information.
How do you avoid mistakes when assisting doctors with pre-testing and work-up of patients prior to exam?
What do you know about cataracts, myopia?
What do most new staff forget to do when helping patients select appropriate frames and lens options for their prescriptions?
In your view, what is the most important aspect of advising patients on VSP insurance coverage for their glasses and contacts? Why?
Tell me a bit more about your background with providing contact lens training to new contact wearers.
How do you ensure success when you adjust glasses and repair glasses for patients?
What qualities do you think make a great Optometry Receptionist?
What do you find most challenging when performing insurance billing and administrative tasks related to daily operations. Why?
Tell me about a time as a Optometry Receptionist when you had to negotiate expectations with (parents, professors, peers).
Have you made any cost-saving suggestions to your manager? Give examples. Were they accepted? What action was taken to get them accepted?
What do you like least about your former job? Why? Give examples.
How many words per minute do you type? How many mistakes? When did you last type this many words? What’s the highest number you’ve ever typed?
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